How to Write Emails That Get Read (And Acted On)

How to Write Emails That Get Read And Acted On

Why Your Emails Are Being Ignored

We’ve all been there—sending an important email, only to wait days for a response (or worse, never getting one). The problem often isn’t the recipient’s lack of time, but how the email is written. If your email doesn’t immediately signal its relevance, it gets lost in the inbox noise.

The good news? Writing emails that get read and acted on isn’t about being longer or more detailed—it’s about being clear, structured, and to the point.

The Anatomy of an Effective Email

To maximize responses, every email should include these key elements:

1. Clear, Specific Subject Line

  • Bad: Project Update

  • Good: Approval Needed: [Project Name] Rollout by Friday

  • Great: Action Required: Your Approval for [Project Name] by Friday

2. An Opening That Gets to the Point

  • People skim emails. Instead of lengthy intros, state the purpose immediately.

  • Hi [Name], I’m reaching out to get your approval on [Project Name] before Friday so we can move forward.

3. A Brief but Structured Body

Follow the BLUF (Bottom Line Up Front) approach:

  • What’s the purpose? (e.g., Need your approval on X)

  • Why does it matter? (e.g., Impacts rollout timeline)

  • What do you need from them? (e.g., A quick yes/no or feedback by Friday)

4. A Clear Call to Action (CTA) and a deadline within 72 hours

Specify the required action clearly and set a firm deadline within 72 hours:

  • Can you confirm your approval by EOD Friday?

  • Would you be available for a quick call to discuss tomorrow?

5. Concise Closing & Sign-Off

  • Keep it short: Looking forward to your response. Thanks!

Common Mistakes That Kill Email Effectiveness

  • Too long: Nobody reads a wall of text.

  • Vague requests: Don’t assume people know what to do.

  • No deadline: Without urgency, your email gets buried.

  • Too formal or robotic: Make it professional, but natural.

Actionable Takeaway

Busy professionals don’t ignore emails because they don’t care—they ignore them because they’re unclear, overwhelming, or lack a clear next step. Next time you send an email, make it easy to skim, easy to understand, and easy to act on.

Your emails will start getting responses—and results.

David Hager

Project and product manager with a Master’s in Psychology, combining strategy with human behavior. Passionate about the people side of projects, sharing practical, psychology-backed insights to help people thrive—and projects succeed.

https://davidhager.ch/about
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The 72-Hour Rule: Why Deadlines Within Three Days Get Things Done